FAQ: Fixing All Questions! | Mercedes Original & OEM Parts | SG Supplier

General Questions
Q: What types of Mercedes auto parts do you sell?
A: We offer a wide range of Original and OEM Mercedes parts, including brakes, filters, engine components, suspension parts, and many more.

Q: Are your parts Original Mercedes-Benz parts?
A: Yes! We provide Original Mercedes-Benz parts, as well as OEM (Original Equipment Manufacturer) parts to suit different needs and budgets.

Q: How do I find the right part for my Mercedes model?
A: Drop by our shop and chat with our friendly, knowledgeable D'Auto team, or Whatsapp us @ 9393 0707 to enquire. Share your Chassis no. with us, and we’ll help you find the exact part you need in no time.

Purchasing & Enquiries
Q: Do you offer online orders or delivery?
A: Yes, feel free to WhatsApp @ 9393 0707 our friendly D'Auto team — they’ll guide you through the ordering process step by step.

Q: Want to know if a part’s in stock? And yes — can you reserve it? Absolutely, just ask us!
A: You can reach us in many ways — WhatsApp, phone, email, or even on social media (Facebook, Instagram).

Payments & Returns
Q: What payment methods do you accept?
A: We accept cash, PayNow and PayLah!

Technical & Installation Support
Q: Can I install the parts myself, or do I need a mechanic?
A: Some parts are easy to install yourself, while others may need professional expertise. If you’re unsure, check with your workshop or contact us for advice. We also have a workshop right next door and may be able to offer you a bundle deal for both parts and installation.

Special Services
Q: Do you offer discounts for bulk orders?
A: Absolutely! We love helping with bulk orders and offer special pricing just for you. Reach out to us anytime for a personalized quote!

Q: Can you source rare or hard-to-find Mercedes parts?
A: Absolutely! If you’re looking for a rare, discontinued, or specialty part, reach out to us, and we'll try to source it for you.

Contact & Visit Us
Q: How can I contact customer support?
A: You can reach us via:
Phone: +65 6908 0707
Whatsapp : +65 9393 0707
Email: support@dautoparts.sg
FaceBook : D'Auto Parts Pte Ltd
Instagram : @dautoparts03
Visit Us: 3 Kaki Bukit Road 3, East Point Terrace, Singapore 417823

Q: What are your business hours?
A: We are open:
Monday - Friday: 9:00am to 6:00pm
Saturday: 9:00am to 3:00pm
Closed on Sundays & Public Holidays